Restricting/Barring International Calling in Teams

From time to time, Teams admins may come aross the need to limit some (or all) Teams voice users’ calling capability to domestic-only. There are many different ways to implement this. But, I’m going to write up this method below as I found it to be the most effecient and can be used on both …

The dreaded “Cannot find specified Gateway”

For everyone who has been doing Teams Direct Routing deployments, the famous “Cannot find specified Gateway” error would definitely be up there being one of the most dreaded errors to see. There are a couple of places you may see this error, depending on the format of Teams Direct Routing you have chosen to configure: …

Retirement of Skype for Business Online Connector

Back in December last year, Microsoft communicated that the Skype for Business Online Connector will be retired by February 15, 2021. Well, that date is pretty much upon us. If you manage or deploy Enterprise Voice in Teams, you would have been using the SfB Online Connector to establish your remote PowerShell sessions. Therefore, this …

[NEW] 1:1 Call Recording Policy

This is only a very quick post. If you use 1:1 call recording in Teams, you’d need to take a look at this and double check your configuration. A change and impact alert labelled as “1:1 Call Recording Policy Introduction” under MC227292 has come through over the weekend. The new –allowCloudRecordingForCalls switch in the Set-CsTeamsCallingPolicy …

Voice routing for Teams Direct Routing explained

Direct Routing for Microsoft Teams is great. The voice routing configuration for Direct Routing, however, isn’t the easiest concept in the world to understand. I’d like to help people understand it to get the most out of Microsoft Teams voice. So here is my attempt on explaining the topic. Before we begin, I’m more of …

[Ignite 2020] Upcoming Calling Features in Teams

A few very welcome addtions to Teams calling capability have been announced at Microsoft Ignite 2020. Let’s take a quick look at them: Modern Calls app Straight to the very core – the Calls app in Teams client gets an major upgrade. The biggest change in the new Calls app is that now an amalgamated …

Custom meeting logo in Microsoft Teams

A couple of new meeting features are coming to Microsoft Teams in September. I find the custom logo particularly interesting and useful. It would make your meetings look much more professional and stand out from the crowd. The organiser would need to have Advanced Communication license to take advantage of this new feature. A little …

Test Drive Microsoft 365 Connectivity Test

During this time more than ever, we all want to know if our network is good enough to work from where we are sitting. There is handy website provided by Microsoft, currently as a proof of concept, to run such tests against some key Microsoft 365 workloads. The test is located at: https://connectivity.office.com/ It will …

Skype / Teams interop and hybrid, explained

The coexistence and interop between Skype for Business (Online and on-prem) and Teams have been an interesting topic since the day Microsoft Teams was introduced. It is not a new topic, but I feel it still needs clearing up. Hopefully this could help people and businesses understand the possibilities and implications, and in turn get …

“Our meetings are fine in Teams but not in Skype” – WFH

Since the lockdown started we have heard this statement quite a few times. The “Skype” here refers to Skype for Business on-prem server edition. Organisations who currently have a deployment of on-prem Skype for Business environment started to notice that Microsoft Teams deliver better meeting quality now the majority of their workforce work from home. …

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