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Voice routing for Teams Direct Routing explained

Direct Routing for Microsoft Teams is great. The voice routing configuration for Direct Routing, however, isn’t the easiest concept in the world to understand. I’d like to help people understand it to get the most out of Microsoft Teams voice. So here is my attempt on explaining the topic. Before we begin, I’m more of …

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[Ignite 2020] Upcoming Calling Features in Teams

A few very welcome addtions to Teams calling capability have been announced at Microsoft Ignite 2020. Let’s take a quick look at them: Modern Calls app Straight to the very core – the Calls app in Teams client gets an major upgrade. The biggest change in the new Calls app is that now an amalgamated …

Custom meeting logo in Microsoft Teams

A couple of new meeting features are coming to Microsoft Teams in September. I find the custom logo particularly interesting and useful. It would make your meetings look much more professional and stand out from the crowd. The organiser would need to have Advanced Communication license to take advantage of this new feature. A little …

Test Drive Microsoft 365 Connectivity Test

During this time more than ever, we all want to know if our network is good enough to work from where we are sitting. There is handy website provided by Microsoft, currently as a proof of concept, to run such tests against some key Microsoft 365 workloads. The test is located at: https://connectivity.office.com/ It will …

Skype / Teams interop and hybrid, explained

The coexistence and interop between Skype for Business (Online and on-prem) and Teams have been an interesting topic since the day Microsoft Teams was introduced. It is not a new topic, but I feel it still needs clearing up. Hopefully this could help people and businesses understand the possibilities and implications, and in turn get …

“Our meetings are fine in Teams but not in Skype” – WFH

Since the lockdown started we have heard this statement quite a few times. The “Skype” here refers to Skype for Business on-prem server edition. Organisations who currently have a deployment of on-prem Skype for Business environment started to notice that Microsoft Teams deliver better meeting quality now the majority of their workforce work from home. …

Top Ear – UC Headsets, WFH review and more

The current COVID-19 lockdown has given me a chance to take my various wireless headsets for a good spin, where I’m not just working from home but also have kids schooling from home, washing machine flat out on spin cycle and all sorts of clinking clanking and clattering from the kitchen. I can now give …